Operations
Employee Training
Enhance staff knowledge with interactive AI training
Implementation Process
Follow these steps to implement this use case at ABK
Step 1
Train Futurum One on internal policies and banking procedures.
Step 2
Let staff ask real-time questions (e.g., "What's the TAT for FD closure?").
Step 3
Simulate customer scenarios for practice.
Step 4
Assess employee responses and provide instant feedback.
Step 5
Track knowledge gaps across teams.
Benefits
- Increased operational efficiency and reduced manual workload
- Enhanced customer experience with faster, more accurate service
- Improved compliance and reduced risk of human error
- Data-driven insights for better decision making